FAQ

Frequently Asked Questions

 

What If I am missing parts ?
BlockTent cannot provide customers with extra blocks. If you have any issues please email info@blocktent.com with your problem and we can try to handle it.  

 

What if my order don't come with instructions?

BlockTent can provide a PDF instructions. The QR code is scannable on the packaging. 

 

What is the return policy?

30 day return policy. Money back if return is approved. Please email info@blocktent.com prior to mailing out return.

Please refer to return policy page for more information.